Frequently Asked Questions
Where is Sukaina N Fatima located?
We have a physical store in Azam Cloth Market, Lahore, and ship worldwide via our online store.
What payment methods do you accept?
We accept:
✔ Credit/Debit Cards
✔ JazzCash / EasyPaisa
✔ Bank Transfer
✔ Cash on Delivery (Pakistan only)
Do you offer international shipping?
Yes! We ship to the USA, UK, UAE, Canada, Australia, and more. Delivery takes 7-14 business days (customs fees may apply).
How long does delivery take in Pakistan?
Lahore: 1-3 business days | Other Cities: 3-5 business days | Remote Areas: 5-7 business days
Can I track my order?
Yes! You’ll receive an SMS/email with a tracking number once your order is dispatched.
What if my order is delayed?
Contact us at cs@sukainanfatima.com & +92 (324) 366 4299 and we’ll assist you immediately.
What is your return policy?
> Returns accepted within 7 days of delivery. > Items must be unworn, unwashed, and with original tags. > Bridal & customized items are final sale.
How do I initiate a return?
Email us at cs@sukainanfatima.com with your order number and reason for return. We’ll guide you through the process.
Do you offer stitching services?
Yes! We provide custom stitching for unstitched fabrics.
> Turnaround time: 7-14 days
> Measurement guide available https://sukainanfatima.com/stitching-service/
What if my stitched outfit doesn’t fit?
We recommend providing accurate measurements. If there’s an error on our end, we’ll alter it for free.
How should I care for my lawn suit?
> Hand wash or gentle machine wash.
> Dry in shade.
> Iron on low heat.
Can I dry-clean embroidered outfits?
Yes, but check the fabric care label first.
Gulberg-2, Lahore.
